Terms and Conditions - Gardening Services Staines
1. Introduction
Welcome to our Gardening Services in Staines. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before using our services.
2. Services Provided
2.1 Overview
- Lawn Mowing
- Hedge Trimming
- Planting and Landscaping
- Garden Maintenance
- Weed Control
2.2 Service Availability
Our services are available to clients located in and around Staines. We strive to accommodate scheduling requests, but service availability may vary based on demand and seasonal factors.
3. Booking and Appointments
3.1 Scheduling
Bookings can be made through our online platform or by contacting our customer service. Appointments are subject to availability and confirmation.
3.2 Rescheduling and Cancellation
If you need to reschedule or cancel an appointment, please notify us at least 48 hours in advance. Failure to do so may result in a cancellation fee.
4. Payment Terms
4.1 Pricing
Our pricing is competitive and based on the scope of work required. Detailed quotes are provided upon request.
4.2 Payment Methods
We accept various payment methods, including cash, credit/debit cards, and online transfers. Payment is due upon completion of the service unless otherwise agreed upon.
4.3 Late Payments
Late payments may incur additional fees. Persistent non-payment may result in suspension of services until the outstanding balance is settled.
5. Client Responsibilities
5.1 Access to Property
Clients must ensure that our team has access to the property during the scheduled service times.
5.2 Preparation
Clients are responsible for removing any valuable or fragile items from the garden area to prevent accidental damage.
5.3 Safety
Clients must inform us of any potential hazards on the property to ensure the safety of our team.
6. Liability
6.1 Property Damage
While we take utmost care in performing our services, we are not liable for pre-existing damages or issues not identified prior to service.
6.2 Personal Injury
We maintain insurance coverage for work-related injuries. However, clients are responsible for providing a safe working environment.
6.3 Limitation of Liability
Our liability is limited to the cost of the services provided. We are not liable for indirect, incidental, or consequential damages.
7. Warranty and Guarantees
7.1 Service Warranty
We guarantee that our services will be performed with reasonable skill and care. If you are dissatisfied with our work, please contact us within 14 days for a resolution.
7.2 Plant Guarantees
While we ensure the quality of plants provided, we cannot guarantee their growth or survival due to factors beyond our control, such as weather conditions.
8. Termination of Services
8.1 By Client
Clients may terminate services with written notice, subject to any applicable cancellation fees.
8.2 By Service Provider
We reserve the right to terminate services if clients fail to comply with the terms and conditions or engage in abusive behavior.
9. Privacy Policy
We value your privacy and ensure that any personal information collected is used solely for the purpose of providing our services. We do not share your information with third parties without consent.
10. Governing Law
These terms and conditions are governed by the laws of England and Wales. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in Staines.
11. Amendments
We reserve the right to update or modify these terms and conditions at any time. Clients will be notified of significant changes through our official communication channels.
12. Acceptance of Terms
By engaging our Gardening Services in Staines, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.